A great feature of the Galaxy S9 is being able to plug it into a computer for charging or syncing data. Transferring files using a USB cable is relatively faster than the wireless method. But occasionally, you may face connectivity issues, like the computer not recognizing or detecting the phone.
Don't worry if you are facing this issue right now. Here, we will show you how to fix the Samsung Galaxy S9/S9+ that is not connecting to the PC.
Read also – How to Fix Samsung Galaxy S9 Bluetooth Connection Issues.
How to fix a Samsung Galaxy S9/S9+ that is not connecting to a PC
Check USB Cable
The USB cable may be the culprit when the PC cannot detect your phone. There are some things you can do before you blame the cable.
1. Make sure the cable is physically okay and free from damage. A faulty cable is often responsible for Samsung Galaxy S9/S9+ connecting issues and can damage your devices.
2. Try to connect another Android phone (if you have any) to your PC using the same cable. If the issue remains the same, you can discard the cable and get a new one. Of course, it should be original.
Check the Ports
What if the cable works perfectly on the other phone? Then the problem is not the USB wire, so check the ports.
1. Try to connect your phone to another PC port if it has any. See if the problem is solved. Also, try it on another phone if you have one.
2. Clean the ports of your Samsung Galaxy S9/S9+ and the PC. Make sure there is no dust or debris on it. Do it gently.
Set USB mode to File Transfer
Some people connect their Samsung Galaxy S9/S9+ to the computer for charging, and others want to transfer files. Sometimes, the PC can detect the phone as you see the charging bar but fails to transfer data. Set your phone’s USB mode to File Transfer to solve this problem.
Follow these steps. We assume that the phone is connecting to your PC.
1. Swipe down on your phone screen to open the notification settings
2. Tap the Android System option.
3. Under Use USB to, choose the Transfer files option.
Since the USB mode is set to File Transfer, you should be able to sync data between your Samsung Galaxy phone and computer.
Activate USB debugging
Here’s how to fix a Samsung Galaxy S9/S9+ that does not connect to the PC if the cable and ports are all good; by activating the USB debugging feature.
1. Open the Settings menu on your phone and go to Developer options.
2. Enable USB Debugging by tapping it.
3. Tap USB Configuration and set it to MTP.
4. Restart your phone and try to connect your Samsung Galaxy S9/S9+ to your PC again.
Factory Reset
A factory reset can be your last hope to fix the Samsung Galaxy S9/S9+ that is not connecting to the PC. However, it will delete all the data and information on your phone. If this method doesn’t work, visit the Samsung Service Center. This is likely related to a hardware issue.
Please follow these steps to perform a factory reset on your Galaxy S9/S9+.
1. Go to Settings and choose Factory data reset.
2. Tap the Factory data reset option
3. Tap Reset and select Delete All
Try Other Methods
If you urgently need to transfer data from your Galaxy S9/S9+, try to do it wirelessly. For example, you can use Bluetooth or cloud services like Google Drive or Dropbox. However, Bluetooth is the most convenient way to send files between two devices.
1. Enable Bluetooth on your PC and Galaxy phone. On the Samsung Galaxy S9/S9+, go to Settings > Bluetooth > Turn on Bluetooth. On the PC, go to Start > Settings > Devices > Bluetooth & other devices.
2. Pair your Galaxy phone and PC.
3. Choose the file you want to transfer from your PC, iPhone, or vice versa and send it.
